1. General Information

We may collect the following types of information when you visit our website, place an order, or communicate with us:

• Including your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or create an account.

• Information you provide when contacting us through email, phone, or web forms.

• IP address, browser type, device information, and site usage behavior. This is collected through cookies and tracking technologies.

• Aggregate data, such as the number of visitors to our website or the pages visited. This information does not identify individuals.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer service and respond to inquiries

• Send important service-related notifications

• Share updates, offers, and festive wishes (only with your permission)

• Analyze website performance and improve our services

• Comply with legal obligations

We may send you occasional service emails or festive greetings, but you may opt out at any time by contacting us.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. We may share information with:

• Trusted third-party partners who support our operations (e.g., payment gateways, delivery partners)

• Legal authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

We use both session and persistent cookies to enhance your browsing experience. These cookies help us:

• Track how you arrived at our site

• Understand user behavior to improve site functionality

• Remember your preferences and optimize your experience

You can manage or disable cookies through your browser settings.
However, certain features of the website may not function properly without cookies.

5. Data Security

We follow industry-standard security practices to protect your personal data during transmission and once received.
While we take reasonable precautions, please note that no method of internet transmission or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for promotional communications

• Request removal from our database at any time

To make changes to your information or unsubscribe from communications, contact us using the details below.

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on this page, and if necessary, communicated directly to you via email or website notifications.

8. Contact Us

For any questions, requests, or privacy-related concerns, please get in touch:

Email: sorayaajewels@gmail.com

Phone: +91 91679 81906 / +91 9870383196